Privacy Policy

1. INFORMATION SONCOBARRICADE.COM GATHERS AND TRACKS

SoncoBarricade.com gathers information about customers that customers provide through optional voluntary registrations on several of our sites and/or pages; data SoncoBarricade.com gathers through aggregating tracking information derived mainly by tallying page views throughout our sites and/or pages and click through on our advertising. This data includes email correspondence, customer names, billing information, and contact information.

Email correspondence consists of any email sent to info@soncobarricade.com with any questions or comments. Any email received is retained and the email address is stored for use by SoncoBarricade.com staff. Email addresses are not released to any outside party unless specifically requested by customer sending email.

Customer names consist of first and last name of customers who inquire or place an order for product from our website. This information is retained for use by SoncoBarricade.com staff. Customer names are not released to any outside party unless required for purpose of ordering and/or delivery of order.

Billing information consists of information required to bill an order the customer has placed. The billing information is retained as required by law for accounting reasons. This information is not released to any outside party.
Contact Information consists of information the customer has provided SoncoBarricade.com for staff to contact them regarding a question or an order. This information is retained for use by SoncoBarricade.com staff. Contact information is not released to any outside party unless specifically requested by customer.

This information enables us to better tailor our content to customer needs and to help our advertisers better understand the demographics of our audience. The only situation in which SoncoBarricade.com divulges information about an individual customer to a third party is with orders, and then only for shipping concerns.   

SoncoBarricade.com gathers user information in the following processes:
Usage Tracking
SoncoBarricade.com tracks user traffic patterns throughout all of our sites.
SoncoBarricade.com sometimes tracks and catalogs the search terms that a customer enters in our Search function, but this tracking is never associated with individual customers.

Cookies
A cookie is a small data file that certain Websites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites.  SoncoBarricade.com uses cookies to track user traffic patterns (as described above).

Electronic Newsletters
SoncoBarricade.com offers newsletters to customers who choose to sign up for this service. SoncoBarricade.com gathers the email addresses of customers who voluntarily subscribe.
SoncoBarricade.com delivers newsletters via email to only registered recipients from our newsletter sign up page. The email tracking system recognizes the URL that was clicked, and records some information about you and your computer, such as the email address that you provided to us, the browser, operating system, and IP address.
SoncoBarricade.com.com also uses the feature of your browser to set a "cookie" on your system. This allows us to measure and report the click through rate on emails.


2. USE OF INFORMATION

SoncoBarricade.com uses any information voluntarily given by our customers to enhance their experience in our network of sites and/or pages, whether to provide interactive or personalized elements on the sites and/or pages to better prepare future content based on the interests of our customers.

As stated above, SoncoBarricade.com uses information that customers voluntarily provide in order to send out electronic newsletters, and to enable customers to participate in contests, and contractor listing services. We send out newsletters to subscribers on a regular schedule, and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing.  SoncoBarricade.com never shares newsletter mailing lists with any third parties, including advertisers or partners.
When we use tracking information to determine which areas of our sites and/or pages customers like and don't like based on traffic to those areas. SoncoBarricade.com does not track what individual customers read, but rather how well each page performs overall. This helps us continue to build a better service and site for you.

We track search terms entered in our Search function, as one of many measures of what interests our customers. But we don't track which term a particular customer uses.

We may employ other vendors to perform functions on our behalf. They may have access to your personal information as needed to perform their function such as delivery, fulfilling orders, sending postal mail and e-mail, but are strictly forbidden to use it for any other purpose.

 
3. SHARING OF INFORMATION

SoncoBarricade.com uses the above-mentioned information to tailor our content to suit your needs.  We do not share information about individual customers with any third party, except with a customer's express consent; and with customer's orders, only for the purpose of shipping.
 

4. OPT-OUT POLICY

SoncoBarricade.com gives customers options wherever necessary and practical. 

 
5. CORRECT/UPDATE POLICY

SoncoBarricade.com offers customers the ability to review their information and/or correct or change the information collected during registration for newsletters or order information. Customers may do this at anytime via email at info@soncobarricade.com, or via telephone, Monday thru Friday, 8am to 5pm EST, excluding major holidays at 888-776-2615.

 
6. DELETE/DEACTIVATE POLICY

SoncoBarricade.com customers may unsubscribe to any of our electronic newsletters at any time by emailing Subscription List Form. Currently, SoncoBarricade.com is required to keep order information for 7 years as required by state and federal law, and this information is not shared to anyone except for shipping reasons at time of shipping order.

 
7. RELATED WEBSITES

This privacy notice covers all the online information and security practices of www.SoncoBarricade.com. Other websites maintained by Sonco Worldwide, Inc., including www.soncoww.com, www.rentaguard.com, www.fencecenter.com and www.soncotube.com operate under their own strict privacy and security policies.


8. CONTACTING US

If you have any questions or concerns regarding this Privacy Statement, we can be contacted in the following ways: